FAQ

LIMITED TIME OFFER: Farsan & Mix

FREE SHIPPING AND RETURNS

Grab fresh, tasty snacks at special prices.

Shopping Information

Q1. How do I place an order on your website?

You can browse our products, select your favorite namkeens, add them to the cart, and proceed to checkout. Just enter your shipping details and complete the payment to place your order.

Q2. Can I order without creating an account?

Yes, you can place an order as a guest. However, creating an account helps you track orders faster and receive exclusive offers.

Q3. Are your products freshly made?

Absolutely! All our namkeens are freshly prepared using quality ingredients to ensure authentic taste and freshness.

Q4. Do you deliver across India?

Yes, we offer delivery across most locations in India. Shipping availability may vary based on your pin code.

Payment Information

Q5. What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) where available.

Q6. Is online payment safe?

Yes, all payments are processed through secure and encrypted payment gateways to keep your information safe.

Q7. Will I receive a payment confirmation?

Once the payment is successful, you will receive an order confirmation via email or SMS.

Order & Returns

Q8. Can I return or exchange my order?

Due to the nature of food products, we do not accept returns once the order is delivered.

Q9. What if I receive a damaged or incorrect product?

If you receive a damaged or wrong product, please contact us within 24 hours of delivery with images. Our team will assist you with a replacement or resolution.

Q10. Can I cancel my order?

Orders can only be canceled before dispatch. Once shipped, cancellation is not possible.